Try printing to the printer that is online. In some cases, Windows might have d etected and automatically installed a driver, in addition to one you added. Look through this list to see if there is already a printer with the same or similar name that is online. Search Windows for 'printers' and open Printers & Scanners. While the computer is restarting, turn on the printer.
If your printer is connected using a USB cable, unplug and reconnect the cable from the computer's USB port and the printer's port.Wait until your network comes back online. If your printer is connected wirelessly, disconnect power from the router and then plug it back in.Power off the printer and wait a little while for the power light to turn off.This tool is free and can automatically fix many problems that cause printer offline. Some printers have a wireless icon in the control panel menu instead of a light.ĭownload and run a special version of HP's tool Print and Scan Doctor.
If your printer is on a wireless connection, make sure the wireless light is on (blue) and not blinking. If the power light is dim, press the power button to take the printer out of sleep mode. Make sure the printer power is on and the power light is bright. Here is a checklist of things you can do to get your printer up and running again. A printer shows offline in Windows when the printer is off, a connection is not available, or the printer driver is misconfigured.
